Our Services

Training

The Company is active in conducting seminars on subjects for the tourism industry, and on human resource management topics including performance management, conducting performance appraisals, coaching and mentoring. The Company is an approved provider by the Human Resource Development Authority of Cyprus of open seminars and in-house training.

Mystery Shopping

The Company is considered by many to be the leading specialists in Mystery Shopping in Cyprus, possessing considerable experience of carrying out Mystery Shopping assignments internationally, as well as, over the last 15 years, for a number of organizations in Cyprus including hotels, restaurants, retail companies and organizations in the public sector. The Financial Mirror newspaper of Cyprus has published two articles about the Mystery Shopping approach and activities of Gordon Anderson Consulting.

Management Consulting

Consulting services are offered on management subjects including performance management and the design and implementation of performance management and performance appraisal systems, based on the books published by Gordon C Anderson; the design and implementation of incentive and bonus schemes; coaching & mentoring; employee opinion surveys; organization culture & organization culture development; strategic analysis and the preparation of business plans; advice on the development of curriculum vitae; and interviewing skills.

Coaching & Mentoring

As well as seminars on coaching & mentoring, and advice on the design of coaching and mentoring systems, coaching and mentoring can be provided, to suit the needs of individuals, and different levels of staff in organizations.

The Company’s philosophy is to adopt a customer-focused approach, adapting any of the above services to the needs of the client.